A membership account is not mandatorily required to place an order
However, we highly recommend you to create an membership account so that you are able to:Proceed through checkout faster when making a purchase

Track your order status and history

Link with your membership and accumulate reward points

Save the un-purchased items in your shopping cart for your next visit

Add your favourite items to your wishlist

Make changes to your account information

Change your password

If you forget the password of your account, you can go to “Login/Register” page, and click “Forgot Your Password?”, and follow the instruction to reset your password.

Broadway member can log-in to the membership account to place an order online, and you are able to:

• Proceed through checkout faster when making a purchase
Track your order status and history
Link with your membership and accumulate reward points
Save the un-purchased items in your shopping cart for your next visit
Add your favourite items to your wishlist
Make changes to your account information
Change your password

A membership account is not mandatorily required, you can place an order as guest without an account.

Shopping at www.broadwaylifestyle.com is easy:
browse by brands or categories menu, add items to your shopping cart, and follow the prompts to complete checkout process.
If you need any help, just feel free to contact our Customer Services：

• Email: customerservice@broadwaylifestyle.com
• Tel: (852) 3144 1889
• Whatsapp：(852) 90194718

You can search our online store by Categories or by Brands menu. Once you have selected your desired Category or Brand, you can filter the listings further using the options on the left of the page. Throughout the site there is also a search function in the top right-hand corner, which can be used to look for products using keywords or a model number, if you know it.

Most items shown are in stock. When you roll over a product, you can immediately see its color availability. If a color is greyed out in the rollover, or marked as sold out in the drop-down on the product page, this means the item is out of stock in that color. You can inform us of your interest by contacting Customer Services through email to customerservice@broadwaylifestyle.com or on (852) 3144 1889.
Please note that even if a product is in your shopping cart, it isn’t reserved, and will be available to other customers while you are browsing.

Recognised credit cards which We accept include Visa, MasterCard, UnionPay or any other credit cards We agree to accept from time to time. All payments are calculated in Hong Kong dollars.

Broadway Gift Vouchers can be use at our physical shops only.

Once you log-in to the membership account, you can accumulate membership reward points when you place an order.

To purchase the designated products with the credit card promotional price online, just simply enter the first 6 digits of the applicable credit cards and complete the payment with the same credit card.

Yes, you can log in your account and check the status of you order.
If you place order as guest customer and do not register an account, please refer to the emails we send to you for the update of your order.

If you need to make any changes of your order (such as the purchased quantity, adding items, etc), please inform our Customer Services at least 3 working days (excluding Sunday and public holidays) before the date of delivery.

If you would like to cancel your order, please contact our Customer Services for assistance.

Delivery fees will not be refunded for any return or exchange of product.